Job Description

Pay Rate: $16.00 an hour

SUMMARY: To promote and sell pull tab and admission packages. Responsible for a high level of guest service as described in your departments guest service standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide information to guests on bingo and other property amenities and promotions
• Operate point-of-sales system and handle cash and cash equivalents
• Follow established policies and procedures
• Reconcile inventory, cash received and payouts
• Complete paperwork ensuring neatness and accuracy
• Maintain a clean and organized work area
• Cross-train in all areas of Bingo and Pull Tabs

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification

Required:

• 6 months cash handling experience

Preferred:

• 6 months previous sales and guest service experience

Skills

Required:

• Accurate and detail-oriented
• Highly organized and ability to adapt quickly to changing priorities
• Excellent verbal and interpersonal communication skills
• Above average math skills

Abilities

Required:

• Ability to enthusiastically sell and up-sell bingo packages and pull tabs
• Ability to work fast and efficiently
• Ability to follow established dress code policies and practice good personal hygiene
• Ability to interact with guests, coworkers and management in a professional and courteous manner
• Ability to independently complete multiple tasks in a professional manner
• Ability to serve both internal and external customers

REQUIRED TRAINING

• Treasure Island guest service training
• Point-of-sale register training
• Training in all areas of Bingo and Pull Tabs including programs, pricing, promotions, etc.
• Any position-related training as determined by department manager

PHYSICAL DEMANDS

• Must be able to walk and / or stand for periods of up to 8 hours
• Must have a good sense of balance, and be able to bend and kneel frequently
• Must be able to push, pull and grasp objects routinely
• Must have the ability to independently lift 25+ pounds infrequently
• Must be able to perform repetitive hand and wrist motions
• Must have good eye hand coordination

WORKING ENVIRONMENT

• Work is performed on the gaming floor, which has flashing lights, frequent loud noises and cigarette smoke
• Must be able to work in cramped, tight quarters
• Must be willing to work a flexible schedule including all shifts, weekends and holidays
• Occasionally overtime may be required
• Occasionally must deal with angry or hostile individuals
• High volume direct public contact

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