Job Description

PhlebotomistAccurately collects specimens from patients with the appropriate sense of urgency, communicates effectively with nursing staff, collaborates with laboratory staff and leadership, assists in training new team members, performs clerical and miscellaneous duties as needed.ResponsibilitiesObtains blood specimens:Follows proper patient identification protocolsFollows established blood collection protocolsUtilizes straight needle during most venipunctures performedFully competent in order of drawChecks tubes at time of collection for expiration datesDemonstrates a high level of skill resulting in minimal unsuccessful draws or recollectsDemonstrates excellent knowledge of blood collection fundamentals including but not limited to anatomy, theory, and safetyUnderstands special collection techniques including but not limited to ice, foil wrap, special tubes, and trace metalsFollows proper collection protocol for blood cultures with minimal contaminationProvides support for all departments in obtaining prior unsuccessful collectionsPerforms daily, weekly, and monthly maintenance or safety checks as assignedMay perform basic pre-analytic processing functions such as centrifuging or aliquoting samples as neededPatient care:Uses name and title to introduce self to all patientsCommunicates the services being performed and what is needed from the patientUtilizes professional, medical terminologyUses empathy and de-escalation skills as needed when interacting with patients and navigating stressful situationsActs in accordance with The Christ Hospital Health Network mission, vision and valuesHousekeeping:Keeps phlebotomy cart clean and free of food and beveragesKeeps phlebotomy stock room area clean and organizedEnsures cart is free from expired itemsProperly disposes of all trash and sharps in the appropriate containersProperly disposes of PHIProductivity expectations:Prioritizes workload between routine, stat, and timed drawsPerforms first blood collection within 15 minutes of scheduled shift start timeEnsures transit of samples to laboratory within 30 minutes of collectionAbility to consistently perform five patient draws per hour when required by volumeCommunication and clerical duties:Answers department phone(s) promptly and courteously, identifying self to callerHandles phone requests with minimal call transfersChecks and responds to all email and team communication boards regularlyEnsures all required forms are filled out completely and accuratelyCompletes all required training by assigned due dateEffectively utilizes computer systems to look up patients and check order and draw statusOther duties and expectations:Collaborates with team members to assist in obtaining prior unsuccessful collectionsEnsures adequate coverage for lunch breaks via established department systems and proceduresPerforms training and provides feedback for new hiresAssists co-workers in problem resolutionAssists others after assigned duties are completePerforms all other duties as assigned.QualificationsKNOWLEDGE AND SKILLS:REQUIRED SKILLS AND KNOWLEDGE: Ability to read and comprehend written information required; ability to effectively perform a variety of job duties in a stressful, fast paced environment required; Phlebotomy skills required; keyboarding skills preferred.Ability to work while standing, bending or walking while pushing a cart for entire shift.Superior time management, planning, and organization skills.Excellent written and verbal communication skills.Critical thinking skills to support quality decision-making.Working knowledge of basic computer applications.EDUCATION:High school diploma or GED required; completion of formal phlebotomy training program or equivalent is requiredYEARS OF EXPERIENCE: At least one year of phlebotomy experience in a fast paced environment preferred.LICENSES & CERTIFICATIONS:Phlebotomy certification preferred.

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